Very happy with our purchase and we were served by Thomas who is very knowledgeable. His service is extremely good and share with us many tips on maintaining our mattress, getting right bedsheets size. Highly recommend him and his company to everyone.
thanks Remy for helping us find the perfect mattress. the offer to add on a bed frame was also very welcome!
We were served by Thomas and he is a very professional and friendly salesperson. He has a very good knowledge and provided us an excellent service with patience. I would definitely recommend my friends to buy mattress from this company.. Thanks Thomas and Dreams Studio.. =)
Thanks Carol for recommending a good mattress for my mum. We really loved her excellent service. I’ll definitely recommend her and Dreams Studio.
Met Mr Remy at Singapore Expo and also at their showroom at Oxley Bizhub. Convinced by good quality of the mattress which is comparable to Simmons as well as by his patience and good customer service. Hence I purchased 3 new Spring Air mattresses from him. Mr Thomas is also very approachable and good personality in terms of customer service. All staffs are very approachable and friendly. Spring Air’s price is value of money with quality comparable to major brands. No obtrusive sales tactics or hard selling at all.
We were served by Ms Carol at Dreams Studio when my Husband and I dropped by looking for a Queen sized bed. Carol was attentive to our needs and requirement and made suitable recommendation based on her in-depth product knowledge. Her service was nothing short of outstanding! Adding on to the prompt and timely delivery of our mattress and professionalism of the delivery crew, Dreams Studios has truly went beyond our expectations, we will definitely drop by again for our future bed and mattress needs!
I was at expo roadshow just walking ard and receeing for mattress. I wasn't even prepare to commit in purchasing a mattress on that day. Even when I made my intention of not purchasing on that day, Carol served me without any hard sell pressure. She patiently shared her knowledge and advise me on how to choose a mattress. Spring Air, I dun even know the brand at all and I was probably subsciously going to buy another 'S' brand initially. After 45min to an hour of listening to Carol, I was totally sold. I paid a deposit and a month later, im sleeping on a better than expected product. It was more cooling than usual as well most likely becos of the cashmere layer embedded in it. The product itself is great, and the service by Carol, from the point she approached me to the delivery and to even after sales, is simply amazing. A very professional yet warm and friendly experience!
Truly enjoyed my experience shopping at Dream Studio with Carol chin . She was patient, knowledgeable. Not pushy . Give Alot of alternative suggestions. Would strongly recommend this to everyone out there or new homeowner looking for a comfortable yet reasonably priced bed! Thank Carol chin. �
Great professional service from Remy. He was patient, took time to make sure our queries were answered. Got a Spring Air Comfortflex Marriott King size at a very competitive pricing. Please consider going down to Dreams Studio to shop for your bedding needs, you will not regret it! Thank you Remy!
I entered the shop skeptical — my past experiences while shopping for mattress was full of pushy salesman who shadowed me endlessly. Therefore I was very surprised that Dreams Studio does not function on that "hard-sell" business model. I was very fortunate to be served by Thomas who was very professional and knowledgeable. He helped us select our preferred mattress based on our sleeping styles, body weight, and even opined on the manner the bed was constructed and sewn together. Thomas really knew his stuff and never once hard sold us anything. In fact he gave us plenty of time, space, and patience. I had shopped for weeks for a mattress but within a manner of 30 minutes of so after interacting with Thomas, I decided there and then to get the mattress based on his recommendation, and trust worthiness. I am very happy with Dreams Studio and their fantastic service. At the very least, drop by this store to see what it has to offer — I was skeptical but was proven wrong.
Truly enjoyed my experience shopping at Dream Studio with staff Thomas 🙂 He was patient, knowledgeable and always put his customer's interest first. Bought a King Koil mattress which came with the bed frame and pillows at a very reasonable price. Would recommend this to everyone out there looking for a comfortable yet reasonably priced bed!
Excellent customer service from Remy!! Visited Expo convention centre and was served by him. Through his recommendation, i was able to sleep well with no more intermittent disturbance. Goods was delivered on time without delay, and he followed up with asking if there is any problems. If there is, just give him a call and he will attend to it. Thanks Remy!!
Salesperson is very helpful and polite even though I wasn’t the best shopper with my fickle-mind. Haha. This store has a wide selection mattress and bedframes. Received my mattress+bed today and I must give two thumbs up to the delivery team! The mattress could not fit in the lift but they carried it up the stairs effortlessly and set them up in my bedroom. They even cleared the packaging. Thumbs up guys!
Just bought a Springair and a Kingcoil for my myself and my mum...was really pleased with the services at Dreams studio. Very knowledgable sales persons there who are not pushy and professional in their trade!Thumbs up� and looking forward to my mattresses in 2 wks time���....will definitely recommend���
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